|Warranty Validation Tool
To check whether your Autostart / Polarstart / Xtreme system is still under warranty, simply type in the 9 or 12 digit serial number located on the back of the module just below the bar code, in the space provided. (See image below.)
|Service Contact Information|
For questions regarding Service/Warranty, please contact our service department by phone or e-mail Monday-Friday, 8:30am-5:00pm Eastern standard time.
| Joe Bairos|
1.888.55.START Ext: 222
| Peter Tannis|
1.888.55.START Ext: 252
| John Mavromaras|
1.888.55.START Ext: 231
| Erick Jara|
1.888.55.START Ext: 246
|Automobility Service Procedure |
If the problem requires that you send your product to us for repair, we will provide you with a RETURN AUTHORISATION NUMBER (RA#). When shipping the Products, clearly print the RA# on the outside of the shipping carton, and ship via any courier of your choice – PREPAID, otherwise it will be REFUSED by our receiving department.
NOTE: Any items refused for warranty upon inspection will automatically be returned to the customer freight collect. All warrantied items replaced or repaired will be shipped back freight prepaid.
For any other questions regarding service/warranty, please contact our service department.